1.) Help Scout blog [Customer Support]
URL: http://www.helpscout.net/blog/
Approx. Subscribers: 65,000+
Main income source: Software
The blog I’m responsible for! Help Scout is support software that is trusted by thousands of small businesses. We run the gamut over on the Help Scout blog, but our bread-and-butter will always be customer support.
Here are a few of my personal favorites:
- 15 Customer Service Skills that Every Employee Needs
- The Complete Guide to Customer Service Training
- 15 Practical Customer Service Tips
- 9 Phrases to Improve Every Support Interaction
- How to Successfully Handle Customer Complaints
We also use a large selection of resources to grow our traffic and subscriber base.
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